Shipping policy
Shipping & Handling Policy
Because stardust deserves first-class travel.
1. 📦 Shipping Zones
We currently ship across India 🇮🇳
(International shipping: Landing soon - stay tuned!)
2. 🚀 Courier Collabs
Partnered with India’s finest—Shiprocket, Bluedart, Delhivery & DTDC - to deliver your fragrance in style and on time.
3. ⏱ Order Processing
We brew your scents within 1–2 business days.
Orders on weekends/holidays? We’ll prep them next working day.
4. ⏳ Delivery Times
Standard: 3–7 working days after dispatch
Expedited: Faster? DM us for rates & availability.
5. 🚚 Always Free Shipping
All orders ship at zero cost — no minimum spend, no surprises.
We’ve got you covered from cart to doorstep.
6. 👐 No Hidden Fees
What you see at checkout is what you pay. Period.
7. 🔍 Track Your Order
Once dispatched, we’ll email you a tracking link—
watch your Elmoon journey unfold in real time. 🌕
8. 📬 Delivery Notes
We aim for 3–7 days, but cosmic forces (weather, holidays) sometimes intervene. Thanks for your patience!
9. 😕 Order Issues?
Damaged or wrong item? Snap a pic/video and WhatsApp us within 24 hours—we’ll make it right.
📱 +91 92705 92957
10. 🌙 Packaging Promise
Every Elmoon bottle ships secure, sleek, and ready to enchant. 💫
Questions?
📧 support@elmoon.in
We’re here to make your experience glow.